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About

I am a compassionate and experienced Licensed Counsellor (NZAC) and qualified Psychologist trained in Brazil, with over 30 years of diverse experience helping adults navigate life transitions, emotional challenges, and mental health concerns.

I have worked in Brazil, Europe, USA and Australia. Since 2020 I have been part of the health and wellbeing sector in New Zealand.

My professional journey includes both in-person and online counselling, always with a focus on building safe, respectful, and supportive relationships.

I work with people from many different cultural backgrounds, including migrants and those living abroad. I understand the challenges of cultural adaptation, homesickness, and identity.

I also have extensive experience supporting clients dealing with trauma, relationship difficulties, anxiety, depression, grief, and the emotional impact of accidents.

My practice is holistic and person-centred, guided by Carl Rogers approach, and enriched by trauma-informed practices, anxiety management strategies, and collaborative goal setting.

I value presence, simplicity, and deep listening, helping clients feel genuinely heard and supported as they move toward growth and wellbeing.

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Qualifications

Professional Registrations

I Offer Therapy in:

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Specializations

Areas of Expertise

I am trained and experienced in:

I bring strong experience working with sensitive issues, including trauma, sexual abuse, domestic violence, neglect, anxiety, and depression. My interventions are safe, trauma-focused, and designed to foster recovery and resilience.

My goal is to promote emotional, cognitive, and behavioural wellbeing, supporting you in developing coping strategies, enhancing daily functioning, and achieving meaningful personal growth

Areas of counselling I can help with:

Therapies offered

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Online Therapy

I have worked in Brazil, Europe, USA and Australia.

My professional journey includes both in-person and online counselling, always with a focus on building safe, respectful and supportive relationships.

I usually send the Google Meet link before the sessions

Fees

$120

The $120 price is for a 50-minute individual counselling session.

Sessions are usually 50 minutes, as this length is considered the most effective for a productive session and it follows standard professional guidelines.

Some people are eligible for financial assistance through external agencies such as ACC

I am ACC registered to assist sensitive claims.

Cancellation & Missed Appointment Policy


Notice Period


Appointments may be cancelled or rescheduled with 24 hours' notice. Cancellations made outside this notice period incur no fee.

Late Cancellation or No-Show


If you cancel within 24 hours of your appointment, or if you do not attend, a late-cancellation fee may be charged.

This fee reflects the reserved clinical time and is standard practice in New Zealand.

ACC-Funded Sessions


ACC funds only appointments that are attended and completed. ACC funds a certain number of DNA's (Did Not Attend) each year which are only funded if notice is given

If an ACC-funded appointment is missed or cancelled at short notice and no further DNA fees are available to you, ACC will not provide payment for that session.

In accordance with my cancellation policy, where an appointment is not attended or is cancelled with insufficient notice, the client may be charged a fee equivalent to 50% of the standard session fee. This fee is the responsibility of the client and is not covered by ACC.

EAP-Funded Sessions


If your sessions are funded through an Employee Assistance Programme (EAP), a missed appointment may count as one of your allocated sessions and may not be replaced.

Exceptions


I understand that genuine emergencies can occur.

In cases of sudden illness, accidents, or serious family events, the late-cancellation fee may be waived at my discretion.

Communication


If you need to cancel, please notify me as soon as possible.

If you arrive late, the session will still end at the scheduled time.

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Claudia Alves

Email:

[email protected]

Phone Number:

+64 210 811 7022

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